Whether you are checking in a student or a guest to the University, you want to make sure they have a positive first interaction at your event. Here are some tips for checking in your guests
- Welcome them as they approach the registration table, do not wait for them to approach you.
- Worst thing that happens is you smile at someone who isn’t attending your ! I bet you made their day.
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If you are handing out name tags ask them their name and then repeat their name back. Find their nametag and hand it to them.
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If you are having them pick up their nametags from a table and you are able, help them locate their tag on the table. Sometimes there are too many people arriving at once to do this and that’s fine.
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Hand them any other materials if applicable. Explain what materials you are giving them (, giveaways, attendee list etc).
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Identify any other materials on the table that they are allowed to take if they would like (maps, restaurant guides, brochures, etc)
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Identify the location and what time the proceedings will be beginning. If they arrive after the proceedings have begun, let them know the least obvious entry into the space.
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Identify accessible entryway to the meeting location if the primary entryway is not accessible to everyone.
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Be prepared to direct them to the restrooms, nursing areas and designated smoking locations.
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Remember to smile, make eye contact and to listen to any questions that they may have.